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Privacy Notice

Protecting the security and privacy of your personal data is important to Siemens Pte Ltd 60 MacPherson
RoadSingapore (“

Siemens

”). Therefore, Siemens operates Siemens SWYFT (“

App

”) in compliance with applicable

laws on data protection and data security.

Categories of personal data processed, purpose of the processing and legal basis

When visiting and using the App, Siemens processes the following personal data about you:



Contact Information

:



Name

, including first or last name,



Email Address

, including but not limited to a hashed email address,



Phone Number

, including but not limited to a hashed phone number,



Physical Address

 such as a home address, physical address, or mailing address



Other User Contact Information

 that can be used to contact the user outside the app.



Location Data:



Coarse Location

, meaning information which describes the location of a user or device with the lower

resolution than a latitude and longitude with three or more decimal places, such as approximate
location services.



Contacts

 such as a list of contacts in the user’s phone, address book, or social graph.



User Content

:



Emails or Text Messages

, including subject line, sender, recipients, and contents of the email or

message



Photos or Videos

 of the user,



Audio Data

 such as the user’s voice or sound recordings,



Costumer Support Data

, meaning data generated by the user during a customer support request,



Other user-generated content such as

service ratings done by the user.



Browsing History

, meaning information about the content the user has viewed that is not part of the app

such as websites.



Identifiers

:

o

User ID

 such as screen name, handle, account ID, assigned user ID, customer number,

probabilistic identifier, or other user- or account-level ID that can be used to identify a particular
user or account

o

Device ID

such as the device’s advertising identifier, or other device-level ID.



Diagnostics

:



Crash Data

 such as crash logs,



Performance Data

 such as launch time, hang rate, or energy use,

We process your personal data for the following purposes:



Analytics

, meaning using data to evaluate user behavior, including to understand the effectiveness of

existing product features, plan new features, or measure audience size or characteristics,



App Functionality



Operation of the App

, such as to authenticate the user, enable features,



Maintenance and Support

, such as ensure server up-time, minimize app crashes, improve scalability

and performance, or perform customer support,



Security

, such as prevent fraud, implement security measures,

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We only process your personal data if we are permitted by applicable law to do so. In particular, if you are based in
the European Economic Area, the legal basis for Siemens processing data about you is that such processing is
necessary for the purposes of:



  Siemens exercising its rights and performing its obligations in connection with any contract we make with

you (Article 6 (1) (b) General Data Protection Regulation),



  Compliance with Siemens’ legal obligations (Article 6 (1) (c) General Data Protection Regulation), and/or



  Legitimate interests pursued by Siemens (Article 6 (1) (f) General Data Protection Regulation). Generally,

the legitimate interest pursued by Siemens in relation to our use of your personal data is the efficient
operation, management and support of the App, but we may disclose other legitimate interests for specific
uses. Where we rely on our legitimate interests for a given purpose, we are of the opinion that this
legitimate interests is not overridden by your interests and rights or freedoms, given (i) the regular reviews
and related documentation of the processing activities described herein, (ii) the protection of your personal
data by our data privacy processes, including our Binding Corporate Rules on the Protection of Personal
Data, (iii) the transparency we provide on the processing activity, and (iv) the rights you have in relation to
the processing activity. If you wish to obtain further information on this balancing test approach, please
contact our Data Privacy Organization at:

dataprotection@siemens.com

.

In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis
for Siemens processing that personal data is that you have consented (Article 6 (1) (a) General Data Protection
Regulation).

Push notifications

The activation of push notification services allows Siemens to provide you with the following information: ticketing
system status; assigned, signed, completed and paid. In the course of using this function and after activation of the
push-notification permission, a connection with the push notification service of your operating system provider is
established and your device receives notifications over this connection. For this purpose, information on your
device identifier is transferred to your operating system provider.

Links

This Privacy Notice applies only to this App, and not to websites or applications offered and operated by third
parties. We may provide links to other websites or applications (such as Google Maps or YouTube) which may be
of interest to you. Any link to an external website or application is marked as such. Siemens is not responsible for
the privacy practices or the content of external websites or applications.

Cookies

This App may use cookies, i.e., small files containing certain information that are stored on your device. If used by
us without your consent, these cookies are strictly necessary to provide certain functionalities of an Online Offering
to you or to provide you with a service that you requested via the Online Offering. Other cookies (e.g., cookies for
marketing purposes) will only be used if you have given your consent.

Transfer and disclosure of personal data

For the purposes mentioned above Siemens may transfer or disclose your personal data to:



other affiliated companies or third parties - e.g. sales partners or suppliers - in connection with your use of
the Online Offerings or our business relationship with you;



third parties which provide IT services to us and which process such data only for the purpose of such
services (e.g., hosting or IT maintenance and support services); and



third parties in connection with complying with legal obligations or establishing, exercising or defending
rights or claims (e.g., for court and arbitration proceedings, to law enforcement authorities and regulators,
to attorneys and consultants).

If you are located within European Economic Area, please be aware that sometimes the recipients to whom
Siemens transfers or discloses your personal data are located in countries in which applicable laws do not offer the
same level of data protection as the laws of your home country. In such cases and if required by applicable law,

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Siemens takes measures to implement appropriate and suitable safeguards for the protection of your personal
data. In particular:



  We share your personal data with Siemens companies in such countries only if they have implemented the

Siemens Binding Corporate Rules („

BCR

“) for the protection of personal data. Further information about

the Siemens BCR can be found here.



  We transfer personal data to external recipients in such countries only if the recipient has (i) entered into

EU Standard Contractual Clauses with Siemens, (ii) implemented Binding Corporate Rules in its
organization. You may request further information about the safeguards implemented in relation to specific
transfers by contacting dataprotection@siemens.com.

Retention periods

Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you),
we erase your personal data if the retention of that personal data is no longer necessary (i) for the purposes for
which they were collected or otherwise processed, or (ii) to comply with legal obligations .

Your rights

The data protection law applicable to Siemens when processing your personal data may entitle you to specific
rights in relation to your personal data. You can find out more about those rights by contacting

dataprotection@siemens.com

.

In particular and subject to the respective statutory requirements, if you are located in the European Economic
Area, you are entitled to:



  Obtain from Siemens confirmation as to whether or not personal data concerning you are being processed,

and where that is the case, access to the personal data;



  Obtain from Siemens the rectification of inaccurate personal data concerning you;



  Obtain from Siemens the erasure of your personal data;



  Obtain from Siemens restriction of processing regarding your personal data;



  Data portability concerning personal data, which you actively provided; and



  Object, on grounds relating to your particular situation, to processing of personal data concerning you.

Data Privacy Contact

The Siemens Data Privacy Organization provides support with any data privacy related questions, comments,
concerns or complaints or in case you wish to exercise any of your data privacy related rights. The Siemens Data
Privacy Organization may be contacted at:

dataprotection@siemens.com

.

The Siemens Data Privacy Organization will always use best efforts to address and settle any requests
or complaints you bring to its attention. Besides contacting the Siemens Data Privacy Organization, you
always have the right to approach the competent data protection authority with your request or
complaint.

Do Not Track

At this time our Internet sites do not recognize or respond to “Do Not Track” browser signals.

Children

This Application is not directed to children under the age of thirteen.  We will not knowingly collect personal data via
this Application from children under the age of thirteen without insisting that they seek prior parental consent if
required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law,
to seek parental consent, pursuant to local law and regulations or to protect a child.

Security

To protect your personal data against accidental or unlawful destruction, loss, use, or alteration and against
unauthorized disclosure or access, Siemens uses reasonable physical, technical and organizational security

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measures.  Unfortunately, there is no complete assurance of security in transit or storage to any information that
you transmit, no complete assurance that information will not be accessed, disclosed, altered, or destroyed by a
breach of any of our physical, technical, or organizational measures.

For US Residents only

There are special notices that may need to be given to, and rights that may be available to, residents of certain US
states. Please click

here

 for those notices.

We may update this Privacy Notice from time to time.